Clever communication is key to future success

At the heart of what all PRs do lies creativity, not only in terms of content but approach. Whether you’re writing an engaging press release or a short and snappy tweet, the aim of the game is to attract interest in your story and your client.

At a recent PRCA National Conference, executive director of government communications Alex Aiken said ‘the press release was dead’ during his speech on the future of PR. Aiken argues that this method of communicating with journalists, which dates back to the early 1900s, has become too ‘cosy’ for press officers, and they should be using multiple channels to distribute news.

He refers to a new era of communications, where press officers should be content creators; ‘You should not start with three pages of A4, but a tweet, an infographic or a video. If you are writing more than 200 words on any subject, you’re probably in the wrong place.’ But as PRs, are we not content generators by nature?

Before the invention of email and social media, PRs posted (in the traditional sense) press releases or issued them by fax machine. While the ways in which we present and distribute press information may have changed, we still use some form of ‘press release’, just perhaps not in its ‘traditional’ guise. A press release enables us to deliver information in a concise, engaging and factually correct manner; it has benefits especially when delivering sensitive information and when part of a clear strategy, it can be one of the most successful means of communication.

I think what Mr Aiken is discussing is a change in approach to communications rather than the literal sense of the press release being ‘dead’; what is dead is the traditional, fragmented process of just sending out a lengthy document. Communications should be issued in a way best suited to the individual/sector/audience you are trying to reach; whether that is a 140 character tweet, a cleverly placed direct mail campaign or a press release. Now more than ever it is about thinking outside the press release and developing strong media relationships, only then will PRs be able to determine the best way to reach the journalists.

I believe the press release is, and will remain, a classic form of communication. However, you can’t deny that communications is evolving; readers are receptive to broader information and far less detail, 140 characters rather than 600 words. The skill here is tailoring the content as well as the means by which it’s issued. I keep a personal media database where I note the quirks and interests of a journalist; rapport is just as important as a direct email address or mobile number.

With stringent budgets, PRs not only need to be innovative in the delivery of their communications but also consider cost-effective solutions for their clients. Social media does have its perks as it requires little ‘funding’ however what it does require is time and a good understanding of the platform you are using.

Yes, the rules of the game are changing, but press releases are still very much part of the communications mix. If your story is worth reading, it will be read. But what the press release should not do is supplement a good PR/journalist relationship.

Kalli Soteriou

Account Executive

A recipe for client-agency success

Speedos, Twerking and Jimmy Carr. It struck me this week that client-agency-media relationships can be formed in the most unlikely places.

It’s an obvious statement, but being able to foster strong relationships with clients and media contacts is often the key to PR success. 

This has resonated with me particularly over the last seven days, having been involved in two very different events for our client ADEY Professional Heating Solutions. Having worked with the magnetic filtration pioneers for three years, Target has built up a really strong client/agency relationship.

I am, however, relatively new to the account and was asked to be part of their six-strong team taking part in Cheltenham Triathlon last weekend. Having never done a triathlon before, I was nervous but accepted the challenge! 

Although it was tough, I thoroughly enjoyed the day and it was great to be part of Team ADEY. While swimming, cycling and running falls outside the usual remit of our retainer, there was a huge sense of achievement once we’d all crossed the line and a real team camaraderie.

Fast forward a few days and I found myself invited to the Energy Efficiency & Renewables Awards of which ADEY was a sponsor. We were guests of Installer Magazine which is a key trade title for us. 

Dolled up in our best frocks, we had a really fun evening which mostly involved discussion about Twerking and trying to second guess what songs the DJ was going to play (with a little bit of live stand up from Jimmy Carr thrown in for good measure). 

Not a features list in sight, it was a great opportunity to get to know some key media contacts in a more relaxed setting over a glass of wine.  

Against a backdrop of ROIs, KPIs and making sure we provide a high level of service for clients, I think we can sometimes forget that behind the grandeur of job titles lies a person just like you and me. The ability to get along together in a personal as well as professional capacity can pay dividends. 

Lycra and laughter is a great leveler.

Bethan Simkins

Account Director

The silly season that keeps on giving

It’s August. The MPs had scarpered off to their holiday homes and the school gates were securely padlocked, leaving press rooms up and down the country able to indulge in the season of silly stories.

Many comms professionals have been debating whether silly season is still in existence – a credible argument considering the drivel that makes the print and digital pages on a daily basis, not just during the summer holidays. Incidentally, I've found myself sifting through some right corkers, laughing heartily before becoming pretty damn cross that maybe all of this is undermining the meaning of news and hindering the practice of quality public relations.

Despite myself, I feel compelled to present you with some of the frolicsome news stories that made the cut:

Is this the biggest chip in Gloucestershire?

Any real potato-lover will be able to recall a time when an extraordinarily large crisp, chip or wedge appeared in their packet or on their plate. However, one Gloucestershire resident was in such awe of an enormous chip she had been served, that she actually took a picture and sent it to the Gloucestershire Echo. And yes, The Echo did indeed feature the cooked vegetable. The lady in question also told the paper she will be researching into whether or not it has broken any records. We wish her all the best with her future chippy endeavours.

Cloud atlas: Britain flies high

When Amy Adams took a picture of a cloud formation, which remarkably resembled the map of Britain, it was no real surprise that it made its way into her local paper, the Coventry Observer. However, it was a complete shock to not only snap-happy Miss Adams, but also Matt Bates, the paper’s editor, when it appeared on the front page of the Guardian’s Weekend Edition!

Are big cat tracker’s socks the oldest in Gloucestershire?

Another belter from our home county. Frank Tunbridge, a big cat tracker from Gloucestershire, who spends most of his time following up leads on big cat sightings in the area, is sadly mourning the loss of his trusty socks. The socks, which had triumphantly served a comfortable 25 years service, have finally seen better days; a good innings we say.

However, we are pleased to inform you that Mr Tunbridge will continue his quest to find big cats in Gloucestershire despite the absence of his socks...and big cats.

Alexandra Underwood

Account Executive

Other recommended reads:

Man caught shooting marijuana-laced arrow into jail was ‘hunting for squirrel

Swiller!

Suspected smoke over Colsterworth turns out to be a cloud

Sharapova plans name change to Sugarpova for US Open

Back to the Future

The new year is often a time when you find yourself reflecting on the previous twelve months; whether it’s the highs or the lows, the people we met on the way, or the monumental events that took place. Some may say we can learn from the past and face next year’s opportunities with a new perspective. But is there something to gain from reflecting back 100 years ago...to 1913?

Technology and censorship

On the 1st January 1913, the British Board of Film Censors (later to become the British Board of Film Classification, BBFC) was given the authority to classify and censor films. Like the press, it endeavoured to become a self-regulating industry, and it is a structure that successfully remains in place today.

As cinema became a ‘socially powerful mass-medium’, governments once feared its effects as some nations famously produced propaganda films. This is a fear that can easily be related to the present day usage of social media. The current mass-medium tool which has no official regulator, policing system or governmental control, other than ‘The Twitter Rules’, continues to instil fear in some.

The ever tricky tightrope act between ensuring freedom of speech, without breaking the law or abusing its power, will more than likely be a debate we continue to see trending in 2013. However, from a system that was put in place 100 years ago and still remains as effective today, we can perhaps derive some hope that this debate resolves in a fair, just and ethical way, contributing positively to the changing face of 21st century PR.

Alexandra Underwood
Account Executive

A way with words

It’s been a busy few weeks here at Target PR, from organising our upcoming ‘One Day Wonderland’ pop-up shop and balloon race in aid of Sue Ryder, to our everyday work, great things happen at 105-107 Bath Road and we'd like to share it with the world. Well, the world wide web to be precise!

In recent weeks you may have noticed that we’ve done more than just dip our toes into the social media swimming pool, we’ve been going all out giving you daily insights into what goes on here at Target HQ. But we didn’t just dive straight in, oh no, we put together a list of hints and tips to make sure everyone in the team was on the right track.

So if you’re stuck for words, or need help deciding whether that tweet about what you had for breakfast is really necessary (it’s not), why not take a look at our favourite top tips and let us know what you think:

1.    First and foremost be yourself, but be cautious. It sounds obvious but don't reveal information that you feel could be potentially sensitive or confidential – you don’t want to let the cat out of the bag!

2.    Internal issues can arise and disagreements do happen, but public arenas, including Twitter, Facebook and blogs, are not the place for these to be aired. Enough said.

3.    The best posts are the ones that signpost information available elsewhere and encourage conversations. Content is king and stuff that works includes: a behind the scenes look at a day in your shoes, insight on and responses to the latest and greatest industry news, or even a guest post from a client that’s benefitted from your help.

4.    If the post is related to a news story, link to it and respond to it, don’t spend time repeating it. After all, people are coming to you for your opinion and insight. As Baz Luhrmann once said, “Advice is a form of nostalgia, dispensing it is a way of fishing the past from the disposal, wiping it off and recycling it for more than it’s worth”.

5.    Enjoy it!

Zainab Rahman

Account Executive

Shining the light on solar

This autumn Target PR is proud to be launching an innovation set to revolutionise the solar thermal market in the UK.



A unique patented adaptation of the standard solar thermal system could deliver savings of up to 45 per cent on fuel bills by heating the home as well as hot water.

Invented by experienced and time-served heating engineer Matt Lee, Solar 3C provides a simple yet revolutionary extension to a standard solar thermal system traditionally based on a twin coil cylinder. Advancing the technology by developing a unique and patented triple coil hot water storage cylinder, the Solar 3C system is able to deliver green and highly efficient space heating in addition to domestic hot water.

The additional capacity provided by the third coil in the cylinder also dramatically extends the potential annual solar gain from typically 10 weeks per annum to 10 months plus. Evidence provided by existing Solar 3C customers reveals possible savings of up to 45 per cent on heating and hot water bills.

Using its strong relationships with editors in the heating, plumbing and building sector press, Target is taking Solar 3C’s exciting messages to its key audiences for the first time, marking a key milestone in the development of this innovative, entrepreneurial business.

The bicycle fit for Bond

Land Rover has launched the world’s first Titanium Nitride coated mountain bike – NITRIDE.

Coated in the same material as the London 2012 Olympic torches, this bespoke premium bike, designed by Midlands-based 2x2 Worldwide, offers superior ride, ultimate durability and utmost sophistication, so it wouldn’t look out of place in Q’s laboratory.

Using military aerospace technology, the NITRIDE is finished in a Physical Vapour Deposited (PVD) titanium ceramic coating – which is applied in a controlled oxygen free environment. This finish is only three microns thick, that’s just one fifth of the thickness of a droplet of mist! The result is that the bike will not corrode, is virtually scratchproof, with a finish that is lighter than paint and gives unique rider quality.

With prices starting at £10k, the NITRIDE bike is exclusively hand built in the UK for its rider within 18 weeks, using personal sizing requirements supplied by its owner.

Excited? The team at Target PR nearly fell off their five-wheeled plastic framed upholstered office chairs when 2x2 Worldwide asked if they could help with PR for this and their full range of brilliant Land Rover bikes.

To find out more visit the Land Rover bikes website

Social networking with a side order of beer

Part of the Sapa Group which employs 14,600 people worldwide, Sapa Building System offers architects and specifiers a range of innovative aluminium systems for curtain walling, doors, windows and specialist applications. Recent contracts include providing windows for the Welsh Assembly in North Wales (pictured).

Target PR’s role as Sapa Building System’s UK press office is to deliver its core messages to local authorities, the architectural press, building titles and specialist magazines, helping to build its profile and engagement with prospective customers.

So, it was perfectly fitting that Target organised Sapa’s recent sponsorship of an event with the Architect’s Journal celebrating winners of the prestigious RIBA Awards. A panel discussion involving architectural critics, professionals and commentators at RIBA headquarters created the draw for an invited audience of more than 100 architects.

With plenty of great content to share through social media with those who couldn’t attend the event, as well as powerful coverage in this leading journal, this was a great example of client/media partnership.

The occasion saw Sapa Building System’s sales team networking with some of the UK’s most accomplished architects, rounded off by an informal chance to chat further over drinks and tapas at a neighbouring bar. Now that’s what we call social networking!

Sapa Building System hands press office to Target

Sapa Building System Ltd in Tewkesbury has chosen Target PR to handle its public relations.

From its new state-of-the-art premises in Tewkesbury Business Park, Sapa Building System offers architects and specifiers a range of innovative aluminium systems for curtain walling, doors, windows and specialist applications.

Sapa has 140 staff in Tewkesbury and is part of the Sapa Group which employs 14,600 people worldwide and has an annual turnover of $4.9 billion.

Sapa’s Commercial Director, Jon Palethorpe, said taking on Target was a major step forward in the company’s bid to consolidate its position in Gloucestershire.

“Our new building enables us to merge our two existing operations in the county at a single site with great access to the whole of the UK. We now want our sales and marketing messages to get out there as efficiently as our products can travel up the M5,” said Jon.

“We have class-leading products and wanted a class act to help us shout about them. Target has all the contacts we need in the building sector, and the company is local which is hugely important when it comes to communication.”

Sarah Bryars, Chief Executive of Target PR which is based in Bath Road, Cheltenham, is delighted to be working with Sapa: “It’s a privilege to be working with a global brand with high standards and a reputation as a major force in the UK fenestration industry.”

The Account Director is Rachel Meagher who has been with Target for more than six years. She will be putting Sapa’s core messages out to local authorities, the architectural press, building titles and specialist magazines.

Sapa Building System’s recent contracts include providing windows for the new Welsh Assembly in North Wales and a unique unitised curtain walling system for the new Co-op HQ building in Manchester.