Buying into the high street

My nan’s right - the high street isn’t what it used to be.

Of course she’s not the only one to think this, with her opinion being shared, debated and echoed by retail experts, the media and general public as the boom of online sales and out-of-town shopping impacts on our traditional shopping destinations.

The demise of the likes of Woollies (am I showing my age now?), HMV and Jessops has left an often eerie gap on many a high street, and is a sight that we - the Target team – are all too familiar with as we visit towns as part of our work for Specsavers.

Fortunately, this rather sorry state hasn’t impacted on the largest privately owned opticians in the world. As we go to see the 140 stores spanning an area from Street in Somerset up to Spalding in Lincolnshire to discuss PR, we are comforted and encouraged by the bustling stores and busy staff. Here is a business that appears to be bucking the retail trend.

But it’s not plain sailing - there’s stiff competition from online, high street and supermarket offerings, and so the demands and challenges on individual stores are more prevalent than ever.

So how do they succeed?  Yes, it helps that the product demands a visit to store (if you want your specs professionally fitted), but securing sales and maintaining loyalty doesn’t happen automatically.  A vital element is engagement – engendering support with their local communities to enhance reputation.

PR helps to build these links, working with and supporting the local community, sharing positive news and offering insight and advice.  From arranging school visits, securing local sponsorship deals, fundraising for local causes or offering children high visibility vests, there’s a raft of tactics that will support your community relations.

It might not be rocket science, but is certainly a lesson that many other multi-site retailers could learn from and it’s right up their street!

Sam Kandiyali

Director

A week in the life of a Target PR intern

No matter what you’re taught at university in terms of theory, practice and knowledge, I believe you don’t really start learning until you’re in a working environment and gaining hands-on experience - something I have always been eager to do. When I was offered the chance to work with Target, it was something I was very much looking forward to.

Now, coming to the end of my work experience placement with Target, I reflect on my week.

Arriving on Tuesday, I was filled with pre-placement nerves. Still in my first year studying Public Relations and Communications at Leeds Metropolitan University, I really didn’t know what to expect. But, there was no reason for me to have been worried. From the moment I arrived I was made to feel very welcome. After meeting everybody and having a tour of the office, it was straight into work.

Working on behalf of a number of clients including Specsavers, Cotswold Outdoor and ADEY, my week has consisted of a variety of tasks. These included checking newspapers for relevant articles, drafting press releases, conducting research, and helping to create a newsletter. I also sat in a discussion for a campaign which I found very interesting as I was able to see the thought process and different ideas bounce off one another in the office.

Throughout the week, I have been able to gain insight into the PR industry and how a PR agency operates. I feel that the team at Target has given me valuable experience and feedback which I will use constructively to help me both within my studies and in the future.

After an enjoyable week, I am very grateful to have been given this opportunity and I would love to come back to such a lovely agency.

A huge thank you to everyone at Target!

Jess Collier
PR student